Last Updated: September 23, 2025
1. Introduction
This Privacy Policy explains how Home Again House Buyers (“Home Again,” “we,” “us,” or “our”) collects, uses, and discloses your information when you interact with our services. This policy applies to all products and services we offer, including the content, features, data, and software available on https://homeagainhousebuyers.com/ (“Website”) and any other websites or applications we operate (“Services”).
If you have questions about this policy, you may contact us at info@homeagainhousebuyers.com or by calling 314-441-0131.
2. The Information We Collect
a. Information You Provide to Us
We collect the information you voluntarily provide when you:
- Fill out forms on our Website.
- Request an offer for your property.
- Communicate with us by phone, email, text message, or social media.
- Submit reviews, comments, or other feedback.
This may include:
- Your name, address, phone number, and email address.
- Property details (photos, videos, property conditions).
- Financial or situational details relevant to your property transaction (e.g., timelines, moving dates).
Please avoid including sensitive information (such as Social Security numbers or photos with people in them) in property submissions.
b. Information We Collect Automatically from Your Device
When you visit our Website, we may automatically collect:
- Device attributes (browser type, operating system).
- IP address, location (if enabled), and network information.
- Data from cookies, tags, pixels, or web beacons (page views, clicks, frequency of visits).
Our Website does not respond to “Do Not Track” signals.
c. Information from Calls and Messages
We may monitor or record phone calls with you for quality and training purposes.
d. Information from Partners and Public Sources
We may receive information from service providers, real estate partners, or public records to help us evaluate or purchase your property. This may include:
- Property tax records.
- MLS data and comparable property sales.
- Title, lien, or permit information.
3. How We Use Your Information
We use the information we collect to:
- Provide, personalize, and improve our Services.
- Evaluate your property and make offers.
- Communicate with you about your property and related services.
- Maintain safety, prevent fraud, and comply with legal requirements.
- Conduct market research and improve our Website.
- Send you marketing communications (with the option to opt out).
4. How We Share Your Information
We may share your information in the following ways:
- At Your Direction: With real estate agents, title/escrow companies, or other partners you authorize.
- With Service Providers: With vendors who help us operate our Website, marketing, communications, or analytics.
- With Law Enforcement or Government Agencies: When required by law or to protect our legal rights.
We do not sell your personal information to third parties.
We may “share” (as defined under certain state privacy laws) some information with third parties for analytics or advertising purposes, but only in compliance with applicable laws.
5. Cookies and Tracking
We may use cookies and similar technologies to improve the Website, analyze traffic, and deliver relevant content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
6. How We Protect Your Information
We use reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no system is completely secure, so we cannot guarantee absolute security.
You are responsible for protecting any passwords or login credentials associated with our Services.
7. Your Privacy Choices
- Marketing Emails or Texts: Click “unsubscribe” in our emails or reply “STOP” to text messages.
- Do Not Call: Contact us at info@homeagainhousebuyers.com or 314-441-0131 to be added to our do-not-call list.
- Cookies/Tracking: Adjust your browser settings or visit opt-out tools such as the Digital Advertising Alliance at https://optout.aboutads.info.
8. State-Specific Rights
Residents of California, Colorado, Connecticut, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Minnesota, Montana, Oregon, Tennessee, Texas, Utah, and Virginia may have additional privacy rights, including:
- The right to know what personal information we collect and how we use it.
- The right to request deletion or correction of personal information.
- The right to opt out of the sale or sharing of personal information.
- The right to designate an authorized agent to make a request on your behalf.
To exercise these rights, contact us at info@homeagainhousebuyers.com or 314-441-0131. We may need to verify your identity before fulfilling your request.
We will not discriminate against you for exercising your privacy rights.
9. Retention of Your Information
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on https://homeagainhousebuyers.com/. Changes will take effect as soon as the updated policy is posted unless otherwise stated.
Contact Us:
Home Again House Buyers
Email: info@homeagainhousebuyers.com
Phone: 314-441-0131
Website: https://homeagainhousebuyers.com/
